FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What is the warranty period of the machine?

One year. Except the wearing parts, we will provide free maintenance service for the damaged parts caused by normal operation within warranty. This warranty does not cover wear and tear due to abuse, misuse, accident or unauthorized alteration or repairs. Replacement will be shipped to you after photo or other evidence are provided.

What service can you provide before sales?

Firstly, we can supply the most suitable machine according to your capacity. Secondly, After getting your workshop dimension, we can design the workshop machine layout for you. Thirdly, we can provide technical support both before and after sales.

How can you guarantee the after sales service?

We can send engineers to guide the installation, commissioning, and training according to the service agreement we signed.

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